Cancellation & Refund Policy

Aatman Wellness & Medispa prides itself on offering an amazing treatments with highly trained staff. To be able to do this, we have to have some basic rules.

Aatman Wellness & Medispa has a ‘no refund’ policy on purchases if you simply change your mind.

  • Treatments/services and service packages are not transferable to other individuals.
  • We require a minimum of 24 hours notice for any appointment cancellation to allow time to reallocate your appointment to another client.
  • If you cancel within 24 hours of your appointment, or fail to attend a booked appointment, we reserve the right to charge a cancellation fee of 50% of the treatment cost. Or in the case of a consultation, the charge will be $50 and in the case of prepaid treatments, the treatment will be forfeited.
  • In the case of a adverse reaction to a treatment, Aatman Wellness & Medispa must be contacted immediately and photo evidence or a medical certificate must be provide in order for a refund to be considered.
  • Refunds will be provided where required under the Australian Consumer Law.